Intro — Problem & Root Cause
A strata building in Sydney had repeated roof leaks affecting top-floor units. Previous patch repairs didn’t last. Our inspection showed cracks, ponding water, and a failed membrane coating. The root cause was no flexible waterproofing layer and poor drainage setup.



Key point: All repairs were bonded securely to the existing concrete.
Report: We sent before/after photos showing cracks, repairs, and surface prep.

Testing: A flood test confirmed the roof was fully watertight.
Report: Owners received photos of each waterproofing layer and test results.

Reporting Summary: Throughout all stages we provided:
Clear photo updates / Progress reports / Critical inspection checks / Product and compliance details
The client was experiencing ongoing roof leaks after heavy rain. Previous patch repairs failed repeatedly. We installed a new torch-on waterproofing membrane system over the prepared surface to permanently stop water entry.







🛠️ Our Preventive Approach: We repair the real issue so leaks don’t return.
💡Cost Saving: Prevents future water ingress, saves on rework, and protects interior finishes.
Cost Saving: We install the right membrane layers and test them before covering.
Our Preventive Approach:
Every major step is checked before moving to the next.
With the team who diagnose, manage, and deliver your project. Our transparent process means you’re informed every step of the way — from defect analysis to handover and warranty.
01
Regular photo progress updates
02
Clear cost breakdowns
03
Direct access to your project manager
04
Full compliance documentation


Cost-Effective Solution
Recommended approach balancing quality and budget.
RISK-FREE RESEARCH: Your site inspection fee is fully CREDITED BACK to you when the project contract is signed.
In-depth site-investigation;
comparative quote for the defined scope.
Detailed Scope of Work
Alternative Solution: Suggestion for a viable alternative if applicable (e.g., phased repair vs. full replacement).
On-Site Session:
- Time Management Planning & Risk Mitigation
- Scheduling & Project Protection Review
Analysis of issues and clear, expert solutions.
Complex Assessment: Inspection of multiple units, common property, and complex strata defects.
Vertical Access Included:
Roofs and Balconies requiring ladder access (up to 7M/two stories).
Concealed Spaces: Comprehensive review of Basements, Sub-floors, and confined areas.
Separate Quote: Provides an independent, comparative quote for the defined scope.
Eastwood, Chatswood, Hornsby, St Ives, Macquarie Park, Epping
Ryde, Gladesville, Lane Cove, Drummoyne, West Ryde
Parramatta, North Parramatta, Carlingford, Baulkham Hills, Castle Hill
In short: We look inside walls and ceilings where defects hide.
Our report requires investigating areas like balconies, upper floors, and internal roof spaces. If needed, we will make small, square cuts into plaster or ceiling materials to check structural elements. The open areas are covered temporarily afterwards.
Cost Note: The initial $750 report cost does not include patching or repainting these openings.
That reinstatement cost will be included in your separate rectification quote.
In short: We systematically track water flow to find the exact leak source.
We set up barriers to track water penetration from one section to another (e.g., roof to cavity wall). If the leak source is concealed (behind cladding or in a wall cavity), we will perform small, square cuts for definitive visual inspection.
These openings are covered temporarily. Like structural access, the $750 report cost does not include the final patching and repainting; this is detailed in your rectification quote.
In short: For major safety concerns or specific design input.
We will recommend a Structural Engineer if:
a. You have visible wall cracks exceeding 10mm in width.
b. The defect relates to a major structural post, beam, or load-bearing wall.
c. The issue involves foundation or sub-soil movement.
If engineering input is required, we clearly outline this in your report and recommend a qualified professional.
In short: Typically within 3-5 business days after the site inspection.
The timeline allows our experts time for thorough lab analysis, detailed photography review, and quote preparation. We will advise you of the exact timeline upon booking.
In short: Yes, our reports provide clear evidence.
Our detailed defect reports are professional, fact-based documents that clearly define the cause and scope of the damage, making them ideal supporting evidence for most insurance claim processes.
In short: No. Specialized structural testing requires a separate quote.
The $750 fee does not cover highly complex access or major invasive testing such as jackhammering, wet saw cutting, or deep drilling.
If these specialized tests are required for a final diagnosis, we will consult with you and provide a separate, formal quote before you decide to proceed.
.webp)

Your Home Project Quote