

Even when cavity flashing is installed correctly, water ingress can still occur due to construction details, step-down slabs, or wall junctions that fail to discharge moisture effectively. In this project, we identified water entering office areas beneath joinery, highlighting the need for a detailed investigation and alternative remedial solutions beyond standard NCC specifications.
Permentnt soluation





With the team who diagnose, manage, and deliver your project. Our transparent process means you’re informed every step of the way — from defect analysis to handover and warranty.
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Regular photo progress updates
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Clear cost breakdowns
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Direct access to your project manager
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Full compliance documentation






Our Preventive Approach:
Simple silicone touch-ups to box gutters or flashing may temporarily stop leaks but won’t fix the underlying moisture source.
Cost Saving
Our Preventive Approach:
Don’t patch walls or replace floors before moisture issues are fully investigated and cured. Doing so often results in repeat repairs.
Cost Saving: Reduces repair frequency and extends the lifespan of your tiled surface.
Conduct a site inspection and detailed investigation before guessing the source of leaks.
Our Preventive Approach:
This prevents unnecessary works, wasted materials, and saves significant costs in the long term.
Cost Saving: Minimises liability risk and avoids costly rectifications after safety audits.
Cost-Effective Solution
Recommended approach balancing quality and budget.
RISK-FREE RESEARCH: Your site inspection fee is fully CREDITED BACK to you when the project contract is signed.
In-depth site-investigation;
comparative quote for the defined scope.
Detailed Scope of Work
Alternative Solution: Suggestion for a viable alternative if applicable (e.g., phased repair vs. full replacement).
On-Site Session:
- Time Management Planning & Risk Mitigation
- Scheduling & Project Protection Review
Analysis of issues and clear, expert solutions.
Complex Assessment: Inspection of multiple units, common property, and complex strata defects.
Vertical Access Included:
Roofs and Balconies requiring ladder access (up to 7M/two stories).
Concealed Spaces: Comprehensive review of Basements, Sub-floors, and confined areas.
Separate Quote: Provides an independent, comparative quote for the defined scope.
Eastwood, Chatswood, Hornsby, St Ives, Macquarie Park, Epping
Ryde, Gladesville, Lane Cove, Drummoyne, West Ryde
Parramatta, North Parramatta, Carlingford, Baulkham Hills, Castle Hill
In short: We look inside walls and ceilings where defects hide.
Our report requires investigating areas like balconies, upper floors, and internal roof spaces. If needed, we will make small, square cuts into plaster or ceiling materials to check structural elements. The open areas are covered temporarily afterwards.
Cost Note: The initial $750 report cost does not include patching or repainting these openings.
That reinstatement cost will be included in your separate rectification quote.
In short: We systematically track water flow to find the exact leak source.
We set up barriers to track water penetration from one section to another (e.g., roof to cavity wall). If the leak source is concealed (behind cladding or in a wall cavity), we will perform small, square cuts for definitive visual inspection.
These openings are covered temporarily. Like structural access, the $750 report cost does not include the final patching and repainting; this is detailed in your rectification quote.
In short: For major safety concerns or specific design input.
We will recommend a Structural Engineer if:
a. You have visible wall cracks exceeding 10mm in width.
b. The defect relates to a major structural post, beam, or load-bearing wall.
c. The issue involves foundation or sub-soil movement.
If engineering input is required, we clearly outline this in your report and recommend a qualified professional.
In short: Typically within 3-5 business days after the site inspection.
The timeline allows our experts time for thorough lab analysis, detailed photography review, and quote preparation. We will advise you of the exact timeline upon booking.
In short: Yes, our reports provide clear evidence.
Our detailed defect reports are professional, fact-based documents that clearly define the cause and scope of the damage, making them ideal supporting evidence for most insurance claim processes.
In short: No. Specialized structural testing requires a separate quote.
The $750 fee does not cover highly complex access or major invasive testing such as jackhammering, wet saw cutting, or deep drilling.
If these specialized tests are required for a final diagnosis, we will consult with you and provide a separate, formal quote before you decide to proceed.
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